Privacy Policy

When you use our website or contact us, we may collect:

• Contact details — Name, phone number, email address
• Enquiry details — Lift type, project requirements, messages
• Usage data — Pages visited, time on site, browser and device info
• Cookies — Session and analytics cookies (see Section 5)

• Respond to your enquiries and provide quotes
• Send relevant information about our products and services
• Improve our website and user experience
• Comply with legal obligations

We use trusted third-party services to operate our website:

• Email delivery — SendGrid (Twilio) for enquiry notifications
• SMS notifications — MSG91 for sales team alerts
• Hosting — Secure servers with industry-standard protection

These services process data per their own privacy policies.

Your information is stored securely with encryption at rest and in transit. We implement industry-standard measures to protect against unauthorised access, alteration, or disclosure.

We retain your data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

Our website uses essential cookies for functionality and may use analytics cookies to understand visitor behaviour. You can control cookie preferences through your browser settings.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for marketing communications

To exercise these rights, email us at info@fabtechlifts.in.

We may update this policy periodically. Changes will be posted on this page with an updated revision date. Continued use of the website after changes constitutes acceptance.